Sheba Medical Campus Environmental Wayfinding: Reducing anxiety and getting patients, visitors, and staff where they need to go, quickly with stress-free guidance, is the benchmark of hospital wayfinding. In a sprawling medical campus, this becomes even more important.
The Sheba Medical Campus comprises 650 dunam of open spaces and 400,000 m² of medical and service buildings. The campus has grown from a small military hospital into the largest medical center in the Middle East, with over 2 million visitors a year.
We developed an integrated, multilingual wayfinding approach to navigate the campus from the moment an appointment is scheduled to arrival at the desired medical destination.
Our wayfinding combines a clustering, numbering, and color-coding system to simplify and reduce medical zones and destinations, a personal map with digital navigation, along with physical spatial signage and shaded routes throughout the campus.
Based on an approach of ‘progressive disclosure,’ our wayfinding eliminates overload and anxiety by providing only the information needed to reach the next step in a patient’s, visitor’s, or staff member’s journey across the campus.
Navigation begins with a personal map sent along with appointment scheduling, prior to arrival.
Physical signage at each hospital entrance directs visitors to key medical zones.
En route, more detailed signage, including department and facility information, serves as breadcrumbs, reaffirming to users that they’re heading in the right direction.
At intermediate destinations, including parking areas, intersections, building entrances, or bus stops, signage directs visitors to nearby venues.
Tree-shaded routes along the major walking paths further aid spatial orientation and offer relief from the harsh sun.
